Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.

Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.

We are seeking an experienced Dual Site Concession Manager with a passion for luxury retail to manage our two Key Account Concessions in Arnotts and Brown Thomas, Grafton Street, splitting your working week between the two accordingly to lead the teams to successfully drive sales and maintain excellent standards. This is a 12 month fixed term contract working full time across 5 days a week.

In addition to this, you’ll visit our other four Brown Thomas unstaffed accounts in Limerick and Cork (on a quarterly basis), and Galway and Blanchardstown (annually), to ensure visual merchandising standards and stock are to an excellent standard, taking evidence of this and reporting back to your Area Manager and Visual Team.

Drawing from your outstanding People skills, you know how to build and maintain effective working relationships with multiple stakeholders, manage conflicting ideas and priorities, and negotiate professionally to reach the best solutions for all.

Hours per Week: 37.5

Salary: £34,500

What we offer:

A 50% staff discount to use on all of your favourite Molton Brown products
25 days holiday + Bank Holidays
A day off for your birthday!
A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
Free product allocation every quarter up to 5 Molton Brown eligible items!
Access to discounts/cashbacks from high street retailers
Enhanced family leave
Private Medical / Healthcare Plan
Wellbeing Support
Season Ticket Loans / Cycle To Work Scheme
Company Pension Scheme
Ongoing development and the opportunity to enhance your skills
A company where your voice will be heard and your opinion matters!
Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)

The Concession Manager role:

The driving force of our business demonstrating a will to win, passion for people, is future focused and demonstrates exceptional standards of execution
Has strong strategic and analytical thinking in seeking activity to maximise all business opportunities and actively drives and achieves store sales, KPI’s and business profit through inspirational motivation
Ensures the customer journey is a sensorial experience tailored to the individual, delivering the principles of our customer service programme, knowing what excellence looks like and will always strive to deliver
Builds and develops a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential

The Concession Manager Candidate:

Minimum of 2 years retail management experience
Experience within the fragrance and beauty retail environment is desirable
An excellent communicator
An engaging and successful leader
Proven commercial acumen and P&L accountability
Customer Centric approach
Flexibility in working arrangements to suit business requirements including some travel to meetings and to support other locations

#LI-KW1

Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.

How we work: Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en

https://www.kao.com/emea/en/privacy/

Want to learn more:If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit https://www.kao.com/emea/en/

https://www.kao.com/emea/en/privacy/